About Us
Contact Us
The Claxton Bank is here for you! If you would like to learn more about our products and services, how we support the community, or if you have a question or concern about your account, don't hesitate to reach out to us. The more feedback we can get from you the better we can serve you. We are available by phone, email, online, or you can visit one of our branches. We look forward to helping you.
TCB's Routing Number:
061212015
Contact TCB Customer Care
Phone Support
1-912-739-3322
8:00 AM - 6:00 PM EST (Monday – Friday)
9:00 AM – 2:00 PM EST (Saturday)
Corporate Address
121 West Main Street
Claxton, Georgia 30417
Mailing Address
P.O. Box 247
Claxton, Georgia 30417
TCB Product Support
24/7 Telephone Banking
1-912-739-7693
Lost or Stolen Debit Card
1-912-739-3322 (Normal Business Hours)
1-844-202-5333 (After Hours)
Credit Card Support
1-800-367-7576
BillPay Support
1-844-819-3608
Treasury Services
1-912-739-5646
Merchant Services Support
1-800-449-8012
Branch Location Contacts
Main Branch
121 West Main Street
Claxton, GA 30417
912-739-5600
Jacksonville Branch
1 Independent Drive, Suite 1800
Jacksonville, FL 32202
904-717-7220
Square Branch
400 North Duval Street
Claxton, GA 30417
912-739-5602
Richmond Hill Branch
2591 Hwy 17, Suite 201
Richmond Hill, GA 31324
912-445-7005
Additional Contacts
Press & Marketing Inquiries
1-912-739-5662
Troy A. Poulin
Investor Relations
904-717-7051
Scott Verlander
Report Suspicious or Fraudulent Activity
If you believe your personal information has been compromised, immediately contact The Claxton Bank at 912-739-3322 and file a consumer complaint with the FTC. If you have received a suspicious communication through email, text message, or social media, you can also forward the conversation to abuse@tcbga.bank.
Reporting a Suspected Vulnerability
The Claxton Bank is committed to the security of our systems. We appreciate any submission by security professionals and research identifying any potential security gaps in our products and services. When reporting a potential vulnerability, please include a detailed summary of the vulnerability, including the target, steps, tools, and artifacts used during discovery (screen captures welcome). Please submit reports to responsibledisclosure@tcbga.bank.