We’re Here to Help.
Have a question or need assistance? Our team is here to help. Connect with us for questions, support, or more information about our services.
Phone Support
1-912-739-3322
8:00 AM - 5:00 PM EST (Monday – Friday)
9:00 AM – 2:00 PM EST (Saturday)
Corporate Address
3 South Newton Street
Claxton, Georgia 30417
Mailing Address
3 South Newton Street
Claxton, Georgia 30417
FL Main Office
1 Independent Drive, Suite 1800, Jacksonville, FL 32202
904-717-7220
info@tcbga.bank
TCB Product Support
24/7 Telephone Banking
1-912-739-7693
Lost or Stolen Debit Card
1-844-202-5333
Credit Card Support
1-888-999-3340
Payment Card Support
1-866-317-0810
BillPay Support
1-844-819-3608
Treasury Services
1-912-739-5631
Merchant Services Support
1-800-449-8012
Investor Relations
1-904-717-7051
Visit Us in Person
Locate your nearest TCB Bank branch to meet with our dedicated banking professionals in person and receive personalized assistance, smart financial guidance, and comprehensive support for your banking needs.
Report Suspicious or Fraudulent Activity
If you believe your personal information has been compromised, immediately contact The Claxton Bank at 912-739-3322 and file a consumer complaint with the FTC. If you have received a suspicious communication through email, text message, or social media, you can also forward the conversation to info@tcbga.bank.
Reporting a Suspected Vulnerability
The Claxton Bank is committed to protecting the security of our systems and services. We encourage responsible disclosure from security researchers and members of the public who identify potential security vulnerabilities. When reporting a potential vulnerability, please include a detailed summary of the issue, including the target, steps taken, tools used, and any supporting artifacts (screen captures welcome). Please submit reports to info@tcbga.bank.